Willmott Dixon Interiors completes Brent Civic Centre transformation

Willmott Dixon Interiors has furthered its reputation for the delivery of public sector refurbishment projects, with the redesign of an award-winning building in north west London.

The leading fit-out and refurbishment specialist contractor has transformed 22,600 sq ft of Brent Civic Centre, Wembley Park, on behalf of Brent Council.

The project has delivered improvements to Wembley Library and created a new resident hub, with comfortable and accessible public spaces that better serve the needs of local people.

Several public services have been integrated into a more spacious and versatile library building, including a larger, purpose-built children’s library, new study areas, quiet zones, and an expanded library collection.

A new ground floor hub features a dedicated customer service area, complete with a digital zone and private rooms for confidential conversations. An area has also been fitted out for weddings and other events, which has been decorated to a high standard to improve the experience of guests.

Other enhancements include a new accessible main entrance on Exhibition Way and an internal layout that considers the needs of wheelchair users, pushchairs and people with complex needs.

Willmott Dixon Interiors has installed new M&E, plumbing and heating systems within the building, as well as new lighting, acoustics and enhanced temperature controls.

In parallel with its delivery of the refurbishment, Willmott Dixon Interiors partnered with West London Careers Hub to deliver more than £1.5 million in social return on investment. Activities included support for local schools and colleges through careers events, work experience and industry insights.

Neil Adams, senior operations manager at Willmott Dixon Interiors, said: “Civic spaces are the heartbeat of our communities and it’s vital that they meet the evolving needs of local people.

“Brent Council recognised the opportunity it had to adapt an award-winning building into an exciting space that better serves all of its residents. We’re proud to hand over a modern community library and resident hub that provides improved public access and facilities for all.”

Councillor Fleur Donnelly-Jackson, cabinet member for resident support and culture, said: “Our award-winning Civic Centre has served residents and the council well over the past decade but it’s essential for us to adapt and keep pace with the evolving needs of our community.

“This exciting new space will enable us to better serve our residents, especially those with the most complex needs. With a brand-new customer service area and an upgraded library, we’ve created a more accessible, comfortable and confidential environment with enhanced facilities for everyone to enjoy.”

Willmott Dixon Interiors was awarded the contract to refurbish Brent Civic Centre via the Procurement Hub framework.

Andy Peck, senior client relationship manager, Procurement Hub: “This project exemplifies the benefits of working with Willmott Dixon Interiors through the MPF2 framework. Their flexibility allows them to deliver value where it’s most needed.”

The new look Wembley Library and resident hub will be officially launched at a grand opening event on 7 December 2024.

Above: Willmott Dixon Interiors’ team with members of Brent Council

Joe Gallagher

With 19 years of experience and over 500,000 square ft of CAT B office fit-outs delivered in London’s most prestigious locations, Joe Gallagher is our CAT B fit-out project lead. His portfolio reflects over £110 million worth of commercial office fit-outs for customers ranging from banks, media brands, and tech companies to developers and management consultants.

Why we do it

By keeping buildings alive, we preserve their history while ensuring they remain relevant, sustainable, and functional in a changing world. Our work is about more than just refurbishment—it’s about creating spaces that inspire, support communities, and provide lasting value.

Let’s work together to transform spaces, ensuring they stand the test of time while meeting the needs of today and the future.

How we do it

A heritage of trust and reliability: With over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Transparent and reliable project management: We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

End-to-end project management: From feasibility studies to design and delivery, our expertise ensures projects run smoothly, on time, and within budget.

Expert procurement support: We simplify the tender process and guide customers through procurement frameworks, ensuring compliance and efficiency.

Sustainability-focused solutions: With a dedicated in-house team, we align every project with our ambitious sustainability goals, minimising waste and integrating energy-efficient solutions.

 

What we do

We specialise in the fit-out and refurbishment of buildings across multiple sectors, from offices and healthcare facilities to hotels, retail, and secure environments. Whether it’s breathing new life into a heritage building, modernising commercial spaces, or ensuring critical environments remain fully operational during works, we are committed to delivering projects with precision and care.

Key areas of focus:

A trusted team and supply chain: Our people are what make us stand out. From project managers to site teams, we bring a wealth of experience and a proactive approach to every project. We also support our supply chain partners with a 28-day payment term and a commitment to fair treatment, ensuring high-quality materials and timely execution.

Seamless design and build delivery: If required, our integrated design and build services streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort.

Live environment expertise: We excel in delivering projects in occupied and secure environments with minimal disruption, ensuring business continuity and safety.

Long-Term partnerships: We believe in building relationships based on trust, performance, and transparent communication, ensuring every project we deliver contributes to your ongoing success. Many of our customers return to us time and time again, a testament to our commitment to quality and service.

Attention to detail: From appointment to final handover, we focus on creating environments that not only meet but exceed expectations. Our rigorous quality assurance processes ensure every element of a project is delivered with precision.

Sustainable refurbishments: We pledge to be net-zero operational carbon by 2030 and have a net-zero supply chain by 2040. Our projects focus on energy efficiency, waste reduction, and the use of sustainable materials.

TRUSTED TEAM AND SUPPLY CHAIN

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

ATTENTION TO DETAIL

From our appointment to the final handover, we focus on creating office environments that not only meet but exceed your expectations. Our attention to detail ensures that your space is functional, beautiful, and aligned with your business goals.

SUSTAINABILITY

Our dedicated in-house team ensures that every project aligns with our ambitious sustainability goals. As a business, we are committed to achieving a net-zero status by 2030, and we hold ourselves accountable at every stage of our operations. From minimising waste through innovative recycling programs to selecting sustainable materials and incorporating energy-efficient practices, we focus on reducing environmental impact.

COMMITMENT TO LONG-TERM PARTNERSHIPS

We believe in building relationships based on trust, performance, and transparent communication. Our goal is to create long term partners, ensuring that every project we deliver contributes to your ongoing success.

SEAMLESS DESIGN AND BUILD DELIVERY

If required our integrated design and build services can streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort. With in-house design capabilities and relationships with external design partners across all disciplines it gives us full flexibility to develop a tailored approach for each project.

PROVEN EXPERTISE

With extensive experience in the commercial fit-out market, we understand how to deliver projects that meet your unique needs. Our team has completed a wide range of traditional and design & build, high-quality fit-outs across multiple sectors.

TRANSPARENT AND RELIABLE PROJECT MANAGEMENT

We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

A HERITAGE OF TRUST AND RELIABILITY

Backed by over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Learning and Development

We believe continued learning and development is crucial to our team’s everyday needs. Our internal L&D system, Willmott Dixon University, supports a wide range of courses for all of our people to ensure they are best-equipped to perform well in their job roles.

We are able to offer unlimited opportunities to those with the ambition to take their career to the next level and work in a stimulating environment. By offering 4 levels of management development programmes, we are able to provide the skills you need to help reach your potential.

Professional Qualifications

We believe that our teams should continue to have ongoing development both in and out of construction and are committed to assisting them in becoming qualified within a professional qualification of their choice.

Management Development

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Technical Apprentice Programme

Apprenticeships are a great route into construction. At Willmott Dixon, apprenticeships are available in our business support teams and also through our supply chain partners or our sister company, Fortem, in trade disciplines such as bricklaying.

We offer some entry level positions for those who are looking to take their first steps into construction. With a paid apprenticeship you will earn while you learn and obtain a Level 3 qualification. You can apply following GCSEs; you don’t to have a construction background to complete an apprenticeship.

Work Experience

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

Loyalty Rewards

After five years with us, you’ll join our 5-9 Year Club and celebrate annually with the other members. After reaching 10 years, you will join the prestigious Willmott Dixon 10 Year Club and celebrate along with Rick Willmott.

Private Health Care

We value your health care and wellbeing and that is why we offer free or discounted private health care that will avoid you NHS long waiting lists.

Salary and Profit Share

At Willmott Dixon Interiors we are proud of our people and sincerely believe that our success depends on them and their skills. We reflect our gratitude in the highly competitive salary we offer and review every year. In addition, we will thank you for your hard work with the percentage of our annual profit (subject to certain criteria) to the scope of reflecting our ‘one team’ nature.

Flexible Working & More

The best is yet to come! We give you a day off for your birthday (without using your holiday entitlement), early leave every Friday, dress down Friday once a month, Summer and Christmas events, and more. We have ambitions to be an employer of choice for those who either want to or need to work in a flexible and agile way. Experience it all when joining our team, we are looking forward to getting to know you.

Pension and Life Assurance

We strongly value your future and want to help you save for it, that is why we will contribute by 6% of your pension and you will be protected by Willmott Dixon Interiors Life Assurance Scheme (more details to come when joining).

Holidays

We commit everyday to promoting a healthy work/life balance that matches a competitive holiday allowance, the longer you stay the more you get. 

If the holidays allowance isn’t enough, you can take advantage of buying extra holiday entitlement each year.