5 St Philips Place rooftop

What is NABERS UK and why is it important?

You might be aware of some of the sustainability accreditations available in the marketplace but which one is right for your building? As part of our sustainability series, we’re unpacking the features, benefits and assessment criteria of each accreditation. 

Our latest article focuses on NABERS, a world leading environmental performance rating tool for commercial buildings. 

What is NABERS UK certification? 

The original NABERS (National Australian Built Environment Rating System) rating programme was established by the Australian government in 1998.  

NABERS ratings are used to assess and rate the energy efficiency and environmental impact of buildings. They consider factors such as energy and water consumption, waste management, and the quality of the indoor environment, to provide a more accurate understanding of how much energy an office uses in practice. 

The widespread use of NABERS energy ratings in Australia has been a major factor in improving the performance, cost of ownership and carbon emissions of both existing and new-build commercial office space. It is also strongly linked to increased market value and rental premiums compared to equivalent buildings without a NABERS rating.  

NABERS UK certification is an adaptation of the original programme. A simple, comparable, performance-based rating system, it is used to inform engineering design and introduce energy efficiency measures that help bolster the energy performance of office buildings, including during operational use.  

NABERS UK offers two products: 

  • Energy for Offices: This system is for an existing building(s) and provides a NABERS UK energy rating based on its measured operational impact on the environment. 
  • Design for Performance (DfP): This is a framework process implemented during the design stage. It ensures commitment by the developer or owner to embed energy targets within design, procurement, and delivery. A DfP agreement is required where the targeted NABERS UK energy rating is 4 stars or above, and ensures that the project delivers against its target design expectations. 

Why is NABERS UK popular? 

NABERS is unique in its focus on ensuring that the ultimate energy performance of a building in use is aligned with its design, procurement, and construction. 

For example, a building can be designed and modelled as being NABERS 5*, procured and built as 5*, and verified as 5* in use. 

As NABERS UK measures and rates the energy use of offices, it helps building owners to accurately track and communicate the energy performance of their building, and identify areas for savings and improvements.  

In addition:

  1. The scheme uses a simple star rating to communicate the efficiency of a building to a non-technical audience.   
  2. Detailed rules and quality assurance procedures ensure that ratings are reliable and repeatable between different assessors.
  3. NABERS UK improves accountability through a separate assessment of the base building’s energy use, which is independent of the energy efficiency of a tenant’s energy needs. 
  4. A rating demonstrates market leadership and enhances the reputation of a building, which in turn attracts premium tenants who want their offices to be energy efficient. 

 What are the benefits of NABERS UK certification?  

 Incorporating NABERS UK into the design of a building provides several benefits, including: 

  • Reduction in environmental impact: energy efficiencies are optimised through advanced simulation modelling, testing the design against a range of expected operational scenarios. 
  • Lower operational costs: particularly when compared with similar projects that are not registered for NABERS UK certification. 
  • Journey to net zero: certification requirements support NABERS UK projects in achieving net zero operational carbon emissions. 
  • Energy efficiency: helps deliver design intent for optimising energy use.   
  • Third party verification: 12-months data post-occupancy is independently verified as part of the NABERS UK certification process. 

How are NABERS projects assessed? 

NABERS UK is administered by BRE, which is responsible for the day to day operations of the scheme. 

Early engagement with BRE is essential in establishing the type of assessment (i.e. for whole building, tenant or landlord areas).  

A NABERS UK assessment occurs post-practical completion and is based on actual consumption data of the building’s end users.  

All projects assessed for NABERS UK certification are required to meet the scheme’s assessment rules, which include: 

  • The Net Lettable Area of the assessment must align with the RICS Net Internal Area measurement.   
  • A correction adjustment for vacancies is applied as voids, so that only the occupied NLA is assessed in the rating.   
  • Lift shafts, fire stairs, plant rooms, car parks, common areas, toilets, and foyers are excluded from the NLA measurement and classed as an overhead to the productive capacity of a building (i.e. as they are essentially non-productive spaces in terms of accommodating tenants and earning rent). 
  • NABERS UK requires the customer to be involved from the outset of the project by initiating the pre-rating process with BRE Global, prior to the appointment of a NABERS UK assessor who will verify the rating. 
  • A NABERS UK accredited assessor must be appointed to demonstrate whether the operational energy usage has met the design intent for energy. 
  • The building’s performance over 12 contiguous months is supplied to the NABERS UK assessor, using data from utility bills, meter readings, and other sources. 
  • There is a minimum threshold for post-occupancy to proceed with a NABERS UK assessment. 
  • A minimum number of intensive energy simulation scenarios need to be modelled to inform the design development. 

How are NABERS projects scored? 

NABERS UK delivers a rating for buildings from one to six stars, with a scoring system that works in a similar way to the energy efficiency ratings for white goods such as fridges and washing machines. 

It provides a benchmark for progress, helping building owners to better understand their building’s performance when compared to other similar buildings. 

A six-star rating is classed as ‘world leading’ and demonstrates that significant efficiency measures have been incorporated to reduce consumption and, consequently, greenhouse gas emissions.  

Take a look at our NABERS UK *projects 

5 St Philips Place, Birmingham: Aspiring for NABERS rating

 * Both projects are currently in construction/preconstruction. 

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Joe Gallagher

With 19 years of experience and over 500,000 square ft of CAT B office fit-outs delivered in London’s most prestigious locations, Joe Gallagher is our CAT B fit-out project lead. His portfolio reflects over £110 million worth of commercial office fit-outs for customers ranging from banks, media brands, and tech companies to developers and management consultants.

Learning and Development

We believe continued learning and development is crucial to our team’s everyday needs. Our internal L&D system, Willmott Dixon University, supports a wide range of courses for all of our people to ensure they are best-equipped to perform well in their job roles.

We are able to offer unlimited opportunities to those with the ambition to take their career to the next level and work in a stimulating environment. By offering 4 levels of management development programmes, we are able to provide the skills you need to help reach your potential.

Pension and Life Assurance

We strongly value your future and want to help you save for it, that is why we will contribute by 6% of your pension and you will be protected by Willmott Dixon Interiors Life Assurance Scheme (more details to come when joining).

Flexible Working & More

The best is yet to come! We give you a day off for your birthday (without using your holiday entitlement), early leave every Friday, dress down Friday once a month, Summer and Christmas events, and more. We have ambitions to be an employer of choice for those who either want to or need to work in a flexible and agile way. Experience it all when joining our team, we are looking forward to getting to know you.

Salary and Profit Share

At Willmott Dixon Interiors we are proud of our people and sincerely believe that our success depends on them and their skills. We reflect our gratitude in the highly competitive salary we offer and review every year. In addition, we will thank you for your hard work with the percentage of our annual profit (subject to certain criteria) to the scope of reflecting our ‘one team’ nature.

Private Health Care

We value your health care and wellbeing and that is why we offer free or discounted private health care that will avoid you NHS long waiting lists.

Loyalty Rewards

After five years with us, you’ll join our 5-9 Year Club and celebrate annually with the other members. After reaching 10 years, you will join the prestigious Willmott Dixon 10 Year Club and celebrate along with Rick Willmott.

Work Experience

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

Technical Apprentice Programme

Apprenticeships are a great route into construction. At Willmott Dixon, apprenticeships are available in our business support teams and also through our supply chain partners or our sister company, Fortem, in trade disciplines such as bricklaying.

We offer some entry level positions for those who are looking to take their first steps into construction. With a paid apprenticeship you will earn while you learn and obtain a Level 3 qualification. You can apply following GCSEs; you don’t to have a construction background to complete an apprenticeship.

Management Development

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Professional Qualifications

We believe that our teams should continue to have ongoing development both in and out of construction and are committed to assisting them in becoming qualified within a professional qualification of their choice.

A HERITAGE OF TRUST AND RELIABILITY

Backed by over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Why we do it

By keeping buildings alive, we preserve their history while ensuring they remain relevant, sustainable, and functional in a changing world. Our work is about more than just refurbishment—it’s about creating spaces that inspire, support communities, and provide lasting value.

Let’s work together to transform spaces, ensuring they stand the test of time while meeting the needs of today and the future.

TRANSPARENT AND RELIABLE PROJECT MANAGEMENT

We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

PROVEN EXPERTISE

With extensive experience in the commercial fit-out market, we understand how to deliver projects that meet your unique needs. Our team has completed a wide range of traditional and design & build, high-quality fit-outs across multiple sectors.

SEAMLESS DESIGN AND BUILD DELIVERY

If required our integrated design and build services can streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort. With in-house design capabilities and relationships with external design partners across all disciplines it gives us full flexibility to develop a tailored approach for each project.

COMMITMENT TO LONG-TERM PARTNERSHIPS

We believe in building relationships based on trust, performance, and transparent communication. Our goal is to create long term partners, ensuring that every project we deliver contributes to your ongoing success.

SUSTAINABILITY

Our dedicated in-house team ensures that every project aligns with our ambitious sustainability goals. As a business, we are committed to achieving a net-zero status by 2030, and we hold ourselves accountable at every stage of our operations. From minimising waste through innovative recycling programs to selecting sustainable materials and incorporating energy-efficient practices, we focus on reducing environmental impact.

ATTENTION TO DETAIL

From our appointment to the final handover, we focus on creating office environments that not only meet but exceed your expectations. Our attention to detail ensures that your space is functional, beautiful, and aligned with your business goals.

TRUSTED TEAM AND SUPPLY CHAIN

We are supported by a trusted supply chain, guaranteeing the use of high-quality materials, and ensuring timely project execution. Our long-standing relationships allow us to deliver excellence on every project.

How we work

Our process

What we do

We specialise in the fit-out and refurbishment of buildings across multiple sectors, from offices and healthcare facilities to hotels, retail, and secure environments. Whether it’s breathing new life into a heritage building, modernising commercial spaces, or ensuring critical environments remain fully operational during works, we are committed to delivering projects with precision and care.

Key areas of focus:

A trusted team and supply chain: Our people are what make us stand out. From project managers to site teams, we bring a wealth of experience and a proactive approach to every project. We also support our supply chain partners with a 28-day payment term and a commitment to fair treatment, ensuring high-quality materials and timely execution.

Seamless design and build delivery: If required, our integrated design and build services streamline the process from RIBA Stage 2 or 3 to completion, saving you time and effort.

Live environment expertise: We excel in delivering projects in occupied and secure environments with minimal disruption, ensuring business continuity and safety.

Long-Term partnerships: We believe in building relationships based on trust, performance, and transparent communication, ensuring every project we deliver contributes to your ongoing success. Many of our customers return to us time and time again, a testament to our commitment to quality and service.

Attention to detail: From appointment to final handover, we focus on creating environments that not only meet but exceed expectations. Our rigorous quality assurance processes ensure every element of a project is delivered with precision.

Sustainable refurbishments: We pledge to be net-zero operational carbon by 2030 and have a net-zero supply chain by 2040. Our projects focus on energy efficiency, waste reduction, and the use of sustainable materials.

How we do it

A heritage of trust and reliability: With over 172 years of success, Willmott Dixon Interiors is part of one of the UK’s most established construction companies. Our long-standing reputation means you can trust us to deliver with the highest standards of quality, and that you are partnering with a company that is secure and dependable, especially in an industry where financial stability is crucial for project success.

Transparent and reliable project management: We prioritise on-time and within-budget delivery. Our clear communication and proactive approach ensure that you stay informed throughout the project, giving you peace of mind from start to finish.

End-to-end project management: From feasibility studies to design and delivery, our expertise ensures projects run smoothly, on time, and within budget.

Expert procurement support: We simplify the tender process and guide customers through procurement frameworks, ensuring compliance and efficiency.

Sustainability-focused solutions: With a dedicated in-house team, we align every project with our ambitious sustainability goals, minimising waste and integrating energy-efficient solutions.

 

Holidays

We commit everyday to promoting a healthy work/life balance that matches a competitive holiday allowance, the longer you stay the more you get. 

If the holidays allowance isn’t enough, you can take advantage of buying extra holiday entitlement each year.